Customer reviews of Lancers Of Beckenham

By Rachel F on 06 August 2017 | Verified purchase

I had an excellent experience buying my first car from Lancers. Richard and Theo were very helpful and answered all our questions without any pressure to buy. The car came with a new MOT, 12 months breakdown cover with the RAC and a 3 month warranty and everything was sorted very quickly. I'd recommend them to anyone looking for a used car!

By John T on 19 July 2017 | Verified purchase

They really went the extra mile, searching across England to find a suitable automatic car for us & very quickly.

By Kenneth L on 03 July 2017 | Verified purchase

Went in to look around and come out as a proud owner of a lovely new car, well new to us. The customer service provided by Richard was amazing all our questions and worries were answered to our satisfaction, just an all round nice man who makes a decent cup of tea as well. All finance was sorted out quickly, professionally and personally tailored to our needs .We are very happy with the service and would definitely use again. Thankyou

By Mary L on 25 June 2017 | Verified purchase

All the staff at Lancers were really helpful and informative. They provide great service and also great cars! Nothing was too much trouble! Thanks for a great new car :)

By GILL T on 16 June 2017 | Verified purchase

Many thanks to Theo and Richard at Lancers. No pressure sales. Excellent help, advice and information. As a first time car buyer this was very important and much appreciated. Would definitely use Lancers again!

By Ella A on 10 May 2017 | Verified purchase

My experience with Lancer of Beckenham was excellent. The salesman was very knowledgeable and not intimidating. I would definitely recommend them.

By Alison S on 06 May 2017 | Verified purchase

Hassle free car buying. No pressure sales people. Quick to respond to messages and an all round pleasurable experience of car buying.

By Bobbie B on 17 March 2017 | Verified purchase

Brilliant service! Great staff who are well informed of the vehicles they are selling would definately go back for another car

By Karl P on 16 March 2017 | Verified purchase

Fantastic experience buying our Ford Fiesta from Lancers. Great low mileage car handed over in fantastic condition and as described. Richard and Theo were very helpful. Will refer friends and family to Lancers when they're next in the market for a car. And great to support local businesses! Many thanks!

By Felice W on 09 March 2017 | Verified purchase

Excellent service from both gentlemen; they were extremely helpful throughout the whole process. However, I do think that at least half a tank of fuel would just help the experience along. To have a car registering zero on the fuel gauge all the way home but with no time to seek out a reasonably priced petrol station just took the icing of the cake a wee bit.

Reply from Lancers Of Beckenham on 10/03/17

Dear Felice. Thank you so much for your kind comment, It is very nice to hear that you were happy with the service that you received. We have taken your comment regarding the fuel on board, we can honestly say that we thought that there was at least a quarter of a tank of fuel in the vehicle. Our customers buying experience is very important to us, therefore we are grateful for your comment and will address this accordingly.