Customer reviews of Lancers Of Beckenham

By Kenneth L on 03 July 2017 | Verified purchase

Went in to look around and come out as a proud owner of a lovely new car, well new to us. The customer service provided by Richard was amazing all our questions and worries were answered to our satisfaction, just an all round nice man who makes a decent cup of tea as well. All finance was sorted out quickly, professionally and personally tailored to our needs .We are very happy with the service and would definitely use again. Thankyou

By Mary L on 25 June 2017 | Verified purchase

All the staff at Lancers were really helpful and informative. They provide great service and also great cars! Nothing was too much trouble! Thanks for a great new car :)

By GILL T on 16 June 2017 | Verified purchase

Many thanks to Theo and Richard at Lancers. No pressure sales. Excellent help, advice and information. As a first time car buyer this was very important and much appreciated. Would definitely use Lancers again!

By Ella A on 10 May 2017 | Verified purchase

My experience with Lancer of Beckenham was excellent. The salesman was very knowledgeable and not intimidating. I would definitely recommend them.

By Alison S on 06 May 2017 | Verified purchase

Hassle free car buying. No pressure sales people. Quick to respond to messages and an all round pleasurable experience of car buying.

By Bobbie B on 17 March 2017 | Verified purchase

Brilliant service! Great staff who are well informed of the vehicles they are selling would definately go back for another car

By Karl P on 16 March 2017 | Verified purchase

Fantastic experience buying our Ford Fiesta from Lancers. Great low mileage car handed over in fantastic condition and as described. Richard and Theo were very helpful. Will refer friends and family to Lancers when they're next in the market for a car. And great to support local businesses! Many thanks!

By Felice W on 09 March 2017 | Verified purchase

Excellent service from both gentlemen; they were extremely helpful throughout the whole process. However, I do think that at least half a tank of fuel would just help the experience along. To have a car registering zero on the fuel gauge all the way home but with no time to seek out a reasonably priced petrol station just took the icing of the cake a wee bit.

Reply from Lancers Of Beckenham on 10/03/17

Dear Felice. Thank you so much for your kind comment, It is very nice to hear that you were happy with the service that you received. We have taken your comment regarding the fuel on board, we can honestly say that we thought that there was at least a quarter of a tank of fuel in the vehicle. Our customers buying experience is very important to us, therefore we are grateful for your comment and will address this accordingly.

By Joanne T on 02 March 2017 | Verified purchase

Wonderful service with no pressure to purchase the car. All my questions were answered fully and once i decided it go ahead i was support very through the process including finance and part exchange. The vehicle is excellent quality and well prepared. I will definitely use Lancers again. Thank you Richard for all your support!

Reply from Lancers Of Beckenham on 06/03/17

Dear Joanne.Thank you so much for taking the time to write a review for us. It means alot to us to have happy customers and we are delighted that you are happy with the service you received and with your new car. Kind regards, Richard and Theo

By Allison G on 27 February 2017 | Verified purchase

Right from the off the service was excellent. I had an immediate response to my email to the dealer with full descriptions of the car. I arranged a viewing and test drive. The greeting was warm, friendly and personable. Genuine. No pressure was put on me to buy anything at all, the whole experience of buying from this garage was one of the best I have ever had. I would recommend anyone to buy from lancers. Everything was taken care of on the spot when I went back to purchase the car. All legalities were covered. A full service and mot were done on the car and a 3 month warranty was included with the purchase. Peaceful, relaxed and efficient. The perfect second hand buying experience.

Reply from Lancers Of Beckenham on 06/03/17

Dear Allison.Thank you so much for writing your very kind review.It is important to us that our customers feel comfortable when buying their new car and are happy with the service they receive.Kind regards,Richard and Theo.