Customer reviews of Lancers Of Beckenham

By Daphne K on 07 January 2017 | Verified purchase

We were looking for a used family car, it had to be automatic, low mileage and in good condition. Having bought a thoroughly satisfactory car from Lancers in the past we went back, while also looking around at various main dealers in our area. We found a brilliant choice of vehicles which ticked all our boxes on the Lancers site. The result is that we have purchased an ex-mobility Astra, in perfect condition. The courtesy and efficiency which we received could not be faulted and we will not hesitate to go back to Lancers when we need another car for our expanding family of drivers (children have a habit of wanted their own cars eventually!!) Thank you Lancers

Reply from Lancers Of Beckenham on 21/01/17

Dear Daphne, Thank you so much for taking the time to write your review. As a small independent business it means a lot to us that you are a happy customer. It was good to see you back and we are delighted that you are happy with your new car. Kind regards Theo & Richard.

By Chris C on 31 December 2016 | Verified purchase

I found Lancers to be very helpful and straightforward in their approach. Richard explained their policy on which cars they would sell and gave me opportunity to ask any questions and test drive any of their vehicles.

By Gareth M on 22 December 2016 | Verified purchase

Second time of buying from lancers both times have been a great experience with quality cars Highly recommend!!!!

By Holly B on 22 December 2016 | Verified purchase

Very helpful and told us everything we need to know glad we went with this company would recommend to anyone ¿¿

By Natasha K on 05 December 2016 | Verified purchase

This was my first experience of purchasing a used car, and l was a little apprehensive and sceptical to say the least. Thankfully my fears were alleviated, Richard was knowledgeable about the trade, professional in his approach and well informed about the vehicle l subsequently purchased (yay!!). The transaction was stress free and relaxed, no hard sell. l would definitely recommend Lancers Of Beckenham. Thank you again Richard! Natasha

By Angela H on 15 November 2016 | Verified purchase

Having not bought a car of my own for 10 years due to driving a company vehicle, I was at a bit of a loss as where to start. I knew that I wanted a low mileage automatic, no more than three years old but that was it! I started off by going to a main dealer for a make of car that I had owned in the past. They had more or less what I wanted but the woman in the showroom was rude, dismissive and knew less about the car than I did! After I politely declined her kind offer to take a holding deposit, I got the bus home and remembered seeing Lancers so went along to see what they had. Well, what a different experience from the previous one! Richard could not have been more helpful. He took me out in the cars that I liked, gave me all the information that I needed including the changes in car tax etc. He wasn't pushy just really friendly and professional to deal with. Needless to say, I bought a car! I'm delighted with it. One owner, 3 years old and 12000 miles on the clock! Fantastic!

By Mark L on 10 November 2016 | Verified purchase

This was my first time buying from a dealer Richard was one of the nicest guys u could meet not at all pushing very easy to talk to and knew his job inside and out I would highly recommend lancers of Beckenham to everyone to me I will never go elsewhere to buy a car thank you so much for everything

Reply from Lancers Of Beckenham on 14/11/16

Dear Mark, Thank you for your kind review, we always do our best for people and i'm very happy that we made the buying of your new car a pleasurable experience. kind regards Richard & Theo

By Peter B on 15 October 2016 | Verified purchase

This was my second time buying from Lancers of Beckenham - the first was in 2012. They offer quality second hand cars with low mileage and fair value and Richard and Theo provide excellent customer service. I decided it was time to trade in the Vauxhall Astra automatic that I had purchased from them in 2012, even though it was still running perfectly and traded it in for another Astra 1.4 Turbo Sport (very low mileage / 1 owner). Having bought and driven a lot of cars over the years, large and small, on a lot of different continents, I can honestly say that the quality and service at Lancers is up there with the best. Peter Bond

Reply from Lancers Of Beckenham on 25/10/16

Dear Peter, Thank you so much for taking the time to write your review. As a small independent business it means a lot to us that you are a happy customer. It was good to see you back after 4 years and we do hope that you really enjoy your new Vauxhall Astra Gtc.

By Joanna P on 14 October 2016 | Verified purchase

A very friendly service. Car in excellent condition. I drove my car away the same day. Good knowledge and information given.

By Sarah G on 14 October 2016 | Verified purchase

Excellent customer service, very accommodating and professional