Customer reviews of Lancers Of Beckenham

By Natasha K on 05 December 2016 | Verified purchase

This was my first experience of purchasing a used car, and l was a little apprehensive and sceptical to say the least. Thankfully my fears were alleviated, Richard was knowledgeable about the trade, professional in his approach and well informed about the vehicle l subsequently purchased (yay!!). The transaction was stress free and relaxed, no hard sell. l would definitely recommend Lancers Of Beckenham. Thank you again Richard! Natasha

By Angela H on 15 November 2016 | Verified purchase

Having not bought a car of my own for 10 years due to driving a company vehicle, I was at a bit of a loss as where to start. I knew that I wanted a low mileage automatic, no more than three years old but that was it! I started off by going to a main dealer for a make of car that I had owned in the past. They had more or less what I wanted but the woman in the showroom was rude, dismissive and knew less about the car than I did! After I politely declined her kind offer to take a holding deposit, I got the bus home and remembered seeing Lancers so went along to see what they had. Well, what a different experience from the previous one! Richard could not have been more helpful. He took me out in the cars that I liked, gave me all the information that I needed including the changes in car tax etc. He wasn't pushy just really friendly and professional to deal with. Needless to say, I bought a car! I'm delighted with it. One owner, 3 years old and 12000 miles on the clock! Fantastic!

By Mark L on 10 November 2016 | Verified purchase

This was my first time buying from a dealer Richard was one of the nicest guys u could meet not at all pushing very easy to talk to and knew his job inside and out I would highly recommend lancers of Beckenham to everyone to me I will never go elsewhere to buy a car thank you so much for everything

Reply from Lancers Of Beckenham on 14/11/16

Dear Mark, Thank you for your kind review, we always do our best for people and i'm very happy that we made the buying of your new car a pleasurable experience. kind regards Richard & Theo

By Peter B on 15 October 2016 | Verified purchase

This was my second time buying from Lancers of Beckenham - the first was in 2012. They offer quality second hand cars with low mileage and fair value and Richard and Theo provide excellent customer service. I decided it was time to trade in the Vauxhall Astra automatic that I had purchased from them in 2012, even though it was still running perfectly and traded it in for another Astra 1.4 Turbo Sport (very low mileage / 1 owner). Having bought and driven a lot of cars over the years, large and small, on a lot of different continents, I can honestly say that the quality and service at Lancers is up there with the best. Peter Bond

Reply from Lancers Of Beckenham on 25/10/16

Dear Peter, Thank you so much for taking the time to write your review. As a small independent business it means a lot to us that you are a happy customer. It was good to see you back after 4 years and we do hope that you really enjoy your new Vauxhall Astra Gtc.

By Joanna P on 14 October 2016 | Verified purchase

A very friendly service. Car in excellent condition. I drove my car away the same day. Good knowledge and information given.

By Sarah G on 14 October 2016 | Verified purchase

Excellent customer service, very accommodating and professional

By NICOLA H on 04 October 2016 | Verified purchase

Quality service from start to finish Constant update with regards to applying for finance Not pushy as some sales persons can be Replaced to tyres I was unhappy with Smooth transfer over with taxing and insuring all done in lancers office Fab would definitely recommend.

By Mariana T on 01 October 2016 | Verified purchase

I am impressed from Theo and Richard from Lancers of Beckenham!They offered me what I need and supported me during the process of making the right decisions. Thank you for your high quility service!Congratulations of your 17th aniverssary!I wish you many more years of good health and successful business!

By BEN W on 26 September 2016 | Verified purchase

Lancers were recommended to me by a freind. I looked at several cars on their front, all were in top condition and had low mileage. I received very freindly, accurate advise on the vehicles I was considering, all my question were answered fully and demonstrations given, without any pressure to choose or make a decision. I eventually settled on a Ford C-Max and I am very pleased with the car, the purchase price and extras included. I would recommend Lancers, without hesitation, to anyone looking for a quality used car, they are an honest, straightforward, freindly, helpful family business that sell top condition, quality used vehicles at reasonable prices.

Reply from Lancers Of Beckenham on 26/09/16

Dear Ben, Thank you so much for your kind review. Here at Lancers of Beckenham we do try our up most to supply genuine low mileage cars and to give the best service possible. We are delighted that you are happy with your new car and with the service you received. Kind regards Theo & Richard

By Tyrell K on 21 September 2016 | Verified purchase

Bought a Vauxhall Astra with only 15,000 miles in pristine condition. Walked on to the garage, made a deposit,car taxed, car fully serviced and all good to go within 3 days. Very happy I was even given an extra 3 months free warranty so 6 months all together. Given 12 months free breakdown RAC cover complimentary, shown all the docs and car features in detail before I l drove away.. Theo also had good banter and was very calm also reassuring in a professional manner. Amazing dealer!

Reply from Lancers Of Beckenham on 26/09/16

Dear Tyrell, Thank you so much for your kind review. It is important to us at Lancers of Beckenham to offer the best service possible. We are delighted that you are happy with your Vauxhall Astra and with the service that you recieved. Kind regards Theo & Richard