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Customer reviews of Lancers Of Beckenham

At Lancers Of Beckenham we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Lancers Of Beckenham

Lancers Of Beckenham
5
4.9

Based on 74 customer reviews

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  • 5

    Very happy returning customer

    By Dave R on 23 January 2018 | Purchase not verified

    So pleased with our C3, bought from Lancers about 4 years ago, we returned this month to buy another car. Excellent customer service. Trustworthy and most helpful. Love our Fiat 500.

    Reply from Lancers Of Beckenham on 25/01/18

    Dear Dave, Thank you so much for your kind review. it was so nice to see you back after 4 years and we are very happy that you love your new Fiat 500.


  • 5

    Time wasters

    By Sarah O on 12 November 2017 | Purchase not verified

    Travelled a long distance to view a car, called day before hand to go through finance and called again 60 minutes before arrival, arrived ready to buy car, which was still on forecourt, to be told it's been sold 5 minutes before I arrived! Waste of my time and very poor customer service!!

    Reply from Lancers Of Beckenham on 23/11/17

    Dear Sarah, we are so disappointed to have received this review because we feel that we have done nothing wrong. As a business it would be very impractical for us to hold cars without a deposit. We do receive many sales inquires but not all convert into sales, therefore I hope that you do understand our policy. If an agreement had been made to hold the car for you we would have removed it from sale, but no agreement had been made. We do apologise for any inconvenience caused. We have worked hard for the past 18 years to earn our excellent reputation.


  • 5

    Fantastic Experience at Lancers!

    By Mark D on 11 April 2017 | Purchase not verified

    Just bought a beautiful Mazda MX-5 from Lancers, after dealing with the wonderfully helpful and informative Richard. Have been looking around online for quite some time at a specific Mazda and finally found one that met all of our wishes, so decided to go and visit Lancers in Beckenham to view/test drive the car. After meeting Richard and seeing the car for the first time, everything just felt right and after a quick test drive round the backstreets of Beckenham, decided that this was the car for us, and put the deposit down then and there! After going to Mazda dealerships directly and test driving a few cars in the local area, it was clear that Lancers was the place to purchase our vehicle from. Not only was the car in immaculate condition, Richard was such a pleasure to deal with, and didn't have that typical car salesman vibe, just a normal bloke selling fantastic cars with the customer service to go along with it!


  • 5

    Excellent Customer Service

    By Kathleen H on 07 April 2017 | Purchase not verified

    Very helpful and experienced staff - excellent service.


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Lancers Of Beckenham

Telephone:
020 86636677

Opening times

Monday 09:15 - 17:30
Tuesday 09:15 - 17:30
Wednesday 09:15 - 17:30
Thursday 09:15 - 17:30
Friday 09:15 - 17:30
Saturday 09:15 - 17:00
Sunday Closed

Lancers Of Beckenham

Address:
292 Croydon Road,
Beckenham,
Kent,
BR3 4DA